Retail industry is changing, as a consequence of online competition, customers' behavior and technological advancements, and retail jobs are transforming as well, with a change of the skills required. The purpose of this thesis is to investigate how these jobs are changing and how they will likely become in some years.
Hybrid jobs in the retail industry. Redesigning organizations, processes and work
Comunian, Sara
2019/2020
Abstract
Retail industry is changing, as a consequence of online competition, customers' behavior and technological advancements, and retail jobs are transforming as well, with a change of the skills required. The purpose of this thesis is to investigate how these jobs are changing and how they will likely become in some years.File in questo prodotto:
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https://hdl.handle.net/20.500.12608/28925